Legal
Terms & Conditions
The agreement between you and Pro Edge Trading when you buy or use our software. Written to be read — the parts that actually affect you are licensing, machine IDs, payment plans, and refunds.
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1. This agreement
These Terms govern your purchase and use of software and services provided by Pro Edge Trading ("ProEdge", "we", "us"). By creating an account, buying a product, or using our software, you agree to them.
If you do not agree, do not purchase or use our software.
We sell downloadable software that runs on the NinjaTrader 8 platform. We are not a broker, we do not hold your funds, and we do not place trades on your behalf. Your broker and your trading platform are separate relationships governed by their own agreements.
2. Your account
You need an account to receive your downloads and manage your machine registrations. You are responsible for keeping your login credentials secure and for everything done through your account.
Provide an email address you can actually receive mail at. Receipts, release notices, machine approvals, and password resets are sent there, and we cannot deliver your software without it.
Accounts are personal. You may not assign, sell, or transfer your account to anyone else.
3. What you are buying
You are buying a licence to use the software, not the software itself. We grant you a non-exclusive, non-transferable, revocable licence to install and use the products you have purchased, on the machines registered to your account, for as long as this agreement remains in effect.
Everything else stays ours: the code, the algorithms, the names, the logos, and the documentation.
You may not:
- Share, resell, sublicense, rent, or redistribute the software
- Reverse engineer, decompile, or disassemble it, except where law expressly permits
- Remove or alter any licensing, attribution, or protection mechanism
- Use it to build a competing product
4. Machine IDs and activation
Our software binds to a specific computer using the Machine ID that NinjaTrader assigns it. This is how licensing is enforced, and the software will not run on a machine that is not registered and approved on your account.
Every account includes one active machine. You register it yourself after purchase — you do not need it to check out.
Additional machines cost $50 each, one time, and are added from your account. Replacing a machine is free and unlimited: retire the old one, register the new one. We review new registrations by hand, usually within a few hours.
Registering the same Machine ID across multiple accounts, or repeatedly cycling machines to extend access beyond your registered slots, is a breach of this agreement and may result in suspension.
5. Payment plans
Some products may be purchased over three equal monthly payments instead of in full. Read this section carefully — it is the one people most often misunderstand.
You receive full access immediately after the first payment. You do not wait for the plan to finish.
The plan charges the same amount once a month for three months and then ends. It does not renew, and you are not charged again.
A payment plan is not a contract and you may cancel at any time. However, the licence is only fully earned once all three payments have cleared. If you cancel before the plan completes, or a payment fails and is not resolved, your access is revoked: your entitlement ends, your registered machines are deactivated, and the software stops running.
Payments already made are not refunded when a plan is cancelled early. They are payment for the access you had while the plan was live.
Once all three payments have cleared, the licence is fully earned and the software is yours for life under these Terms.
6. Refunds
All sales are final. We do not offer returns, refunds, or exchanges, in whole or in part.
Our products are downloadable software delivered immediately on purchase. Once access has been granted it cannot be taken back in any meaningful sense, which is why this policy exists and why we document every product in full — features, requirements, and limitations — before you buy.
Please read the product page and the requirements before purchasing. If you are unsure whether something fits how you trade, ask us first. We would rather talk you out of the wrong product than sell it to you.
This policy does not affect any rights you have under applicable law that cannot be waived by agreement.
7. Updates and support
Updates are included for life at no additional charge. When we release a new version of a product you own, it replaces the previous version in your account automatically. There is no upgrade fee and no version you age out of.
Support is free and provided by email and through our Discord community. We do not guarantee a response time, and support does not extend to your broker, your data feed, your hardware, or the NinjaTrader platform itself.
We may modify, improve, or discontinue any product. If we discontinue a product you own, your licence to the version you hold continues under these Terms.
8. Not financial advice
Pro Edge Trading does not provide financial services. Our software consists of tools that help users gain insight into chart metrics. We are not registered financial advisors and hold no formal qualifications to give financial advice.
Nothing on this website, in our software, in our Discord, or from our team is a recommendation to buy or sell anything. Everything we provide is for educational purposes only. Every trading decision you make is yours alone, and you are responsible for the outcome.
Trading futures and forex carries substantial risk. Please read our Risk Disclosure, which forms part of these Terms.
9. Limitation of liability
The software is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the software will be uninterrupted, error-free, or that it will produce any particular result.
To the fullest extent permitted by law, Pro Edge Trading and its team are not liable for any trading losses, lost profits, lost data, business interruption, or any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the software — including where a signal was missed, an order did not fill, or the software behaved unexpectedly.
Where liability cannot be excluded, our total aggregate liability to you is limited to the amount you paid us for the product giving rise to the claim in the twelve months before the claim arose.
Automated trading software can fail. It can fail because of a bug, a platform update, a data feed outage, a broker rejection, a network problem, or a power cut. You are responsible for monitoring any automated system you run and for having your own risk controls in place.
10. Indemnification
You agree to indemnify and hold harmless Pro Edge Trading and its team from any claim, loss, liability, or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the software, or your violation of any law or third-party right.
11. Termination
You may stop using the software at any time.
We may suspend or terminate your licence if you breach these Terms — including licence sharing, attempting to defeat machine-ID licensing, chargeback abuse, or abusive conduct toward our team or community.
On termination, your licence ends, your machine registrations are deactivated, and the software stops running. Sections covering intellectual property, limitation of liability, indemnification, and governing law survive.
12. Changes to these Terms
We may update these Terms. The version in force is the one published on this page, and the date it was last changed is shown at the top.
If we make a change that materially affects your rights, we will notify account holders by email. Continuing to use the software after a change takes effect means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of the State of Arkansas, United States, without regard to its conflict of law rules. You agree that the state and federal courts located in Arkansas have exclusive jurisdiction over any dispute arising from these Terms.
If any provision of these Terms is found unenforceable, the rest remains in force.
14. Contact
Questions about these Terms: support@proedgetrading.com
Questions about anything on this page? Email support@proedgetrading.com and a person will answer.
